Lu: “A sunny ‘Hello!’ to you, children, and to everyone who is still a child at heart. We’re Lu and Cosmo, the two Lufthansa mascots. Today we want to get you in the mood for the most awesome time of the year: the summer holidays. We’d like to give you a few tips on how to make your flight even more fun. Actually, did you know that more than 70,000 children a year fly with Lufthansa? That’s enough to fill a football stadium.”
Cosmo: “Or as many feathers as I’ve got!”
Lu: “Of course, Cosmo and I want to go on holiday too; we just don’t know where yet. Lufthansa offers so many great summer destinations: Antalya, Ibiza, Málaga, Indonesia, Canada…”
Cosmo: “Canada! Where the wild bears are!”
Lu: “Have you ever seen a bear, Cosmo?”
Cosmo: “I saw one with my very own eyes.”
Lu: “Really? That’s dangerous!”
Cosmo: “Nah, this one was cute. And quite small.”
Lu: “As small as you?”
Lu: “Actually Cosmo and I would prefer to fly ourselves, but it is a lot more comfortable and less boring taking a plane. I mean, where else can you watch films when you’re above the clouds? Cosmo loves the cinema and especially Disney animations. On 14 August ‘Planes 2 - Immer im Einsatz’ will be released in German cinemas – and from October onwards you’ll even be able to see the film on board your flight. You’ll marvel at the crazy aerial acrobatics and it tells the exciting story of Dusty the water bomber.”
Cosmo: “I’d like to sit in the plane now!”
Lu: “It’s still too early, Cosmo.”
Lu: “Before Cosmo and I fly off on holiday, we’ve still got a very important job to do. We’re the reception committee at the Family check-in counter for our young passengers in Frankfurt and Munich.”
Cosmo: “That’s right. We hand out cuddly toys! And colouring books…”
Lu: “And every child gets his or her own boarding pass.”
Lu: “So, dear children, when you’re at the airport, ask for Lu and Cosmo. We’re looking forward to seeing you!”
School’s out at last. Holidays here we come! The whole family is already dreaming about relaxing and having fun on the beach.
In choosing a holiday destination, however, parents of young children should make sure that the flight doesn’t last too long.
Here are a couple of tips to help you avoid unnecessary stress when flying off on holiday:
- Take your child’s favourite toys with you on the flight, together with something to eat and drink that the child likes and also think about warm clothing – it is generally a bit cooler in the aircraft.
- To facilitate pressure equalisation in children’s ears during take-off and landing, simply give your baby a dummy or bottle; chewing gum is suitable for older children. If the child has a cold or the sniffles, it is best to administer nasal drops before departure which will help to equalise the pressure in the middle ear.
In order to make travelling as enjoyable and stress-free as possible for families, Lufthansa has introduced a number of different services:
- Late-night check-in is available for most flights. This is ideal for families in particular, as it saves time on the day of travel.
- Family check-in areas at Frankfurt, Munich and Cairo airports: this special check-in is easily identifiable by the archway with images of Lu and Cosmo, the two Lufthansa mascots. After checking in your baggage there you will receive a copy of our ‘Family Pilot’ brochure which contains lots of helpful tips about children at the airport.
- At many airports you can take your buggy/pushchair right up to the aircraft and get it back again directly after landing.
- On long-haul flights we have travel cots and nappies available for an emergency, for example.
- There are special children’s menus on board – with colourful, delicious and healthy meals. You can order these directly free of charge when you book any Lufthansa long-haul flight and a number of European flights.
- To keep your little ones entertained we provide colouring books, jigsaws and children’s films, among other things.
You will find further information on this subject here.
We hope you have a relaxing flight and that you and your family enjoy your holiday together.
Especially at big sporting events, as in Brazil currently, it is not only important for dyed-in-the-wool fans to be up to date with all the results. It is even better, of course, when you can follow the games live on TV. ‘Sport 24’, Lufthansa’s free live TV channel now brings matches right into the aircraft cabin and ensures enthusiastic cheering at an altitude of 10,000 metres.
More and more Lufthansa long-haul aircraft are equipped with the free Lufthansa FlyNet®-Portal. As well as the latest news and Internet access, the portal, through the Live TV channel ‘Sport 24’, offers the opportunity to share the thrill of current sporting events live or to watch a roundup. The channel will be constantly added to by new kinds of sport – the following sporting events are currently being shown among others:
- Football events from Brazil: all the matches live or time-shifted, including roundups and broadcasts of the highlights
- German Bundesliga football
- English Premier League football
- Formula 1 racing
- Grand Slam tennis tournaments
- Selected golf tournaments
- NFL Superbowl
Sport 24’s current schedule can be found here.
How it works
Depending on the type of aircraft you can either use the Lufthansa FlyNet® portal on your own screen in the seat in front of you or on your own smartphone, tablet or laptop after cruising altitude has been reached.
Rio, New York, Cape Town… When you fly with Lufthansa you can disembark from the aircraft anywhere in the world* and be extremely well informed. More than 91% of all Lufthansa long-haul aircraft are now equipped with FlyNet®,the on-board broadband internet service, and with live TV. This means Lufthansa has the biggest internet-enabled long-haul fleet of any airline in the world.
And the trend bears out Lufthansa’s decision to introduce FlyNet®. According to the latest online study by ARD/ZDF (2013), daily internet use by Germans is growing again – up from an average of 133 minutes in 2012 to 169 minutes in 2013. Also particularly noteworthy is the increase in mobile internet use: 41% of Germans are now online when they are on the move. And if they are flying Lufthansa, at an altitude of 10,000 metres too!
It works like this
Once the aircraft has reached cruising height, log in to the FlyNet® portal using your smartphone, tablet or notebook. Here, free of charge, you can catch up on the latest news or check the status of your connecting flight, or you can follow major sporting events on the live TV channel, Sport 24.
If you want to send emails, read the latest Facebook posts or do a bit of online shopping, a Telekom hotspot provides a simple and quick connection. There is a charge for using the Internet service and you can book it either for one hour (€10.95/3,500 award miles) or for 24 hours (€19.95/7,000 award miles). You can pay by credit card, with your Miles & More award miles or through an affiliated roaming partner or an existing Telekom contract.
And thanks to FlyNet®, when you land at your destination airport you will know the weather in Cape Town, what the traffic is like in Rio or the day’s news in New York.
*With the exception of flights over Chinese airspace.