Travelling with children – a relaxed start to the holidays

School’s out at last. Holidays here we come! The whole family is already dreaming about relaxing and having fun on the beach.

In choosing a holiday destination, however, parents of young children should make sure that the flight doesn’t last too long.

Here are a couple of tips to help you avoid unnecessary stress when flying off on holiday:

  • Take your child’s favourite toys with you on the flight, together with something to eat and drink that the child likes and also think about warm clothing – it is generally a bit cooler in the aircraft.
  • To facilitate pressure equalisation in children’s ears during take-off and landing, simply give your baby a dummy or bottle; chewing gum is suitable for older children. If the child has a cold or the sniffles, it is best to administer nasal drops before departure which will help to equalise the pressure in the middle ear.

In order to make travelling as enjoyable and stress-free as possible for families, Lufthansa has introduced a number of different services:

  • Late-night check-in is available for most flights. This is ideal for families in particular, as it saves time on the day of travel.
  • Family check-in areas at Frankfurt, Munich and Cairo airports: this special check-in is easily identifiable by the archway with images of Lu and Cosmo, the two Lufthansa mascots. After checking in your baggage there you will receive a copy of our ‘Family Pilot’ brochure which contains lots of helpful tips about children at the airport.
  • At many airports you can take your buggy/pushchair right up to the aircraft and get it back again directly after landing.
  • On long-haul flights we have travel cots and nappies available for an emergency, for example.
  • There are special children’s menus on board – with colourful, delicious and healthy meals. You can order these directly free of charge when you book any Lufthansa long-haul flight and a number of European flights.
  • To keep your little ones entertained we provide colouring books, jigsaws and children’s films, among other things.

You will find further information on this subject here.

We hope you have a relaxing flight and that you and your family enjoy your holiday together.

Terms and Conditions on Contest “#FCTwhere”

Contest “#FCTwhere”

Conditions of participation for the “#FCTwhere” Twitter contest

1. Organizer

The contest is organized by Deutsche Lufthansa Aktiengesellschaft, Von-Gablenz-Straße 2-6, D-50679 Köln.

2. Eligibility

In order to participate in the contest the participant accepts the existing terms and conditions. Every person 18 years of age and older who has a Twitter account is eligible. Employees of the organizer are excluded from entering the contest.

The organizer reserves the right to prematurely make changes to the contest without stating reasons and to exclude participants from entering the contest for legitimate reasons.

3. Contest Procedure

The contest takes place in the period from 16th of July 2014 to 16th of January 2015 During this time period at least one contest per week could take place.

The organizer will publish a tweet under the hashtag #FCTwhere.

The first participant to give us a correct answer before the deadline cited wins a rubber duck. Only tweets containing the hashtag  #FCTwhere or replying to the original #FCTwhere question tweet will be considered.

Multiple entries will not increase participants’ chances of winning. Every user will only be counted once in the draw. The drawing will be carried out by the organizer. 

4. Notifications to Winners

The winners will be notified immediately by Twitter direct message or via reply. The winners will have the opportunity to confirm their winnings and specify a delivery address for up to 48 hours upon receipt of the message. Following confirmation prizes will be sent to the winners within the next four weeks.

Within the framework of the contest, the participants are obligated to comply with statutory or official regulations, to observe third party rights (especially trademark or copyrights) and to observe these terms and conditions of participation.

Any content which the participant provides via Twitter by entering the contest is the sole responsibility of the persons uploading it to the network or transferring it via the network and not the responsibility of the organizer.

For all content created in the respective contributions the participants grant the organizer the simple right to use it free of charge and locally unlimited for the purpose and within the scope of the designated use of the contest. Furthermore, this right applies to the editing and modification of content uploaded by the user and contributions sent in by the participant.

Data Privacy Declaration

Personal Data

Personal data is information which can be used to find out your identity. This includes information such as your first name, family name and your e-mail address. Generally, you can use this site without disclosing your identity. If you want to participate in the contest offered you only need a Twitter account.

Use of Personal Data

By sending a direct message your e-mail address, first and family name and postal address will be stored. The recording of the required personal data serves the exclusive purpose of conducting the contest (purpose).

The participants agree that their twitter account in the case of a win will be published via reply on Twitter.

All your data will only be stored for the purpose and the duration of the contest and will be deleted after termination of the contest, unless longer periods are required by law.

Right of Withdrawal

You can cancel your agreement to data collection and storage at any time by sending an e-mail to socialmediateam@dlh.de. In this event all data of the participant will be deleted and the participation in the contest will end.

Conditions of participation for the “World Cup raffle” Twitter contest

1. Organizer

The contest is organized by Deutsche Lufthansa Aktiengesellschaft, Von-Gablenz-Straße 2-6, D-50679 Köln.

2. Eligibility

In order to participate in the contest the participant accepts the existing terms and conditions. Every person 18 years of age and older who has a Twitter account is eligible. Employees of the organizer are excluded from entering the contest.

The organizer reserves the right to prematurely make changes to the contest without stating reasons and to exclude participants from entering the contest for legitimate reasons.

3. Contest Procedure

The contest takes place in the period from 09.07.2014 to 11.07.2014.

All participants who retweet the message take part in the contest. The raffle will take place at random.  Only retweets submitted by those who follow the First Class Terminal (@Lufthansa_FCT) on Twitter will be considered.

The main prize is a rubber duck.

Multiple entries will not increase chances to win. Every user will only be counted once in the draw. The draw will be carried out by the organizer.

4. Notifications to Winners

The winners will be notified immediately by Twitter direct message or via reply. The winners will have the opportunity to confirm their winnings and specify a delivery address for up to 48 hours upon receipt of the message. Following confirmation prizes will be sent to the winners within the next four weeks.

Within the framework of the contest, the participants are obligated to comply with statutory or official regulations, to observe third party rights (especially trademark or copyrights) and to observe these terms and conditions of participation.

Any content which the participant provides via Twitter by entering the contest is the sole responsibility of the persons uploading it to the network or transferring it via the network and not the responsibility of the organizer.

For all content created in the respective contributions the participants grant the organizer the simple right to use it free of charge and locally unlimited for the purpose and within the scope of the designated use of the contest. Furthermore, this right applies to the editing and modification of content uploaded by the user and contributions sent in by the participant.

Data Privacy Declaration

Personal Data

Personal data is information which can be used to find out your identity. This includes information such as your first name, family name and your e-mail address. Generally, you can use this site without disclosing your identity. If you want to participate in the contest offered you only need a Twitter account.

Use of Personal Data

By sending a direct message your e-mail address, first and family name and postal address will be stored. The recording of the required personal data serves the exclusive purpose of conducting the contest (purpose).

The participants agree that their twitter account in the case of a win will be published via reply on Twitter.

All your data will only be stored for the purpose and the duration of the contest and will be deleted after termination of the contest, unless longer periods are required by law.

Right of Withdrawal

You can cancel your agreement to data collection and storage at any time by sending an e-mail to socialmediateam@dlh.de. In this event all data of the participant will be deleted and the participation in the contest will end.

Live TV on board: heaven for all sports fans

Especially at big sporting events, as in Brazil currently, it is not only important for dyed-in-the-wool fans to be up to date with all the results. It is even better, of course, when you can follow the games live on TV.  ‘Sport 24’, Lufthansa’s free live TV channel now brings matches right into the aircraft cabin and ensures enthusiastic cheering at an altitude of 10,000 metres.

More and more Lufthansa long-haul aircraft are equipped with the free Lufthansa FlyNet®-Portal. As well as the latest news and Internet access, the portal, through the Live TV channel ‘Sport 24’, offers the opportunity to share the thrill of current sporting events live or to watch a roundup. The channel will be constantly added to by new kinds of sport – the following sporting events are currently being shown among others:

  • Football events from Brazil: all the matches live or time-shifted, including roundups and broadcasts of the highlights
  • German Bundesliga football
  • English Premier League football
  • Formula 1 racing
  • Grand Slam tennis tournaments
  • Selected golf tournaments
  • NFL Superbowl

Sport 24’s current schedule can be found here.

How it works

Depending on the type of aircraft you can either use the Lufthansa FlyNet® portal on your own screen in the seat in front of you or on your own smartphone, tablet or laptop after cruising altitude has been reached.

Lufthansa FlyNet®: surf at an altitude of 10,000 metres

Rio, New York, Cape Town… When you fly with Lufthansa you can disembark from the aircraft anywhere in the world* and be extremely well informed. More than 91% of all Lufthansa long-haul aircraft are now equipped with FlyNet®,the on-board broadband internet service, and with live TV. This means Lufthansa has the biggest internet-enabled long-haul fleet of any airline in the world.

And the trend bears out Lufthansa’s decision to introduce FlyNet®. According to the latest online study by ARD/ZDF (2013), daily internet use by Germans is growing again – up from an average of 133 minutes in 2012 to 169 minutes in 2013. Also particularly noteworthy is the increase in mobile internet use: 41% of Germans are now online when they are on the move. And if they are flying Lufthansa, at an altitude of 10,000 metres too!

It works like this

Once the aircraft has reached cruising height, log in to the FlyNet® portal using your smartphone, tablet or notebook. Here, free of charge, you can catch up on the latest news or check the status of your connecting flight, or you can follow major sporting events on the live TV channel, Sport 24.

imageIf you want to send emails, read the latest Facebook posts or do a bit of online shopping, a Telekom hotspot provides a simple and quick connection. There is a charge for using the Internet service and you can book it either for one hour (€10.95/3,500 award miles) or for 24 hours (€19.95/7,000 award miles). You can pay by credit card, with your Miles & More award miles or through an affiliated roaming partner or an existing Telekom contract.

imageAnd thanks to FlyNet®, when you land at your destination airport you will know the weather in Cape Town, what the traffic is like in Rio or the day’s news in New York.

*With the exception of flights over Chinese airspace.

Bingokarten: Montag, 23. Juni

Der letzte Tag #Flottenbingo auf Twitter geht zu Ende. Hier alle Bingobilder von heute:

Lufthansa: #Boeing747800 #DABYL

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Lufthansa Cargo: #MD11F #DALCF

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Austrian Airlines: #AirbusA320 #OELBL

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Germanwings: #AirbusA319 #DAKNV

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Swiss Air: #AirbusA319 #HBIPT

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Bingokarten: Freitag, 20. Juni

Der 09. von 10 Tagen #Flottenbingo auf Twitter geht zu Ende. Hier alle Bingobilder von heute:

Lufthansa: #AirbusA380 #DAIMH

Lufthansa Cargo: #‎Boeing777F‬ ‪#‎DALFB‬ 

Austrian Airlines: #Boeing777 #OELPA

Germanwings: #AirbusA320 #DAIQH

Swiss Air: #AirbusA330 #HBJHH

Bingokarten: Donnerstag, 19. Juni

Der 8. von 10 Tagen #Flottenbingo auf Twitter geht zu Ende. Hier alle Bingobilder von heute:

Lufthansa: #JunkersJu52 #DAQUI

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Lufthansa Cargo: #Boeing777F #DALFA 

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Austrian Airlines: #Boeing767 #OELAE

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Germanwings:  #AirbusA320 #DAIQS

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Swiss Air: #AirbusA330 #HBJHC

Bingokarten: Mittwoch, 18. Juni

Der 7. von 10 Tagen #Flottenbingo auf Twitter geht zu Ende. Hier alle Bingobilder von heute:

Lufthansa: #AirbusA320 #DAIZP

Lufthansa Cargo: #MD11F #DALCA

Austrian Airlines: #Boeing777  #OELPD

Germanwings: #AirbusA319 #DAGWZ

Swiss Air: #AvroRJ100 #HBIXR

Bingokarten: Dienstag, 17. Juni

Der 6. von 10 Tagen #Flottenbingo auf Twitter geht zu Ende. Hier alle Bingobilder von heute:

Lufthansa: #LockheedSuperConstellation #DALIN

Lufthansa Cargo: ‪#‎MD11F‬ ‪#‎DALCG‬

Austrian Airlines: #AirbusA321 #OELBF

Germanwings: #AirbusA319 #DAGWK

Swiss Air: #AirbusA320 #HBIJS